I. Privacy Statement
Version July 6th 2021
This Privacy Statement applies to all personal data processed by Jouw ICT B.V. (hereinafter "JouwICT"), for the purposes set out below. JouwICT is a private company with limited liability. We are located in Amsterdam and registered with the Chamber of Commerce under number 58241949.
This Privacy Statement states clearly how we handle your personal data, including the question which personal data we collect and process, for what purposes we do so and how we secure these data. By 'personal data' we mean all information by which you as an individual can be identified.
When you provide personal data to us via our website, by email or in any other way, you acknowledge that you have read and understood this Privacy Statement and you grant us permission to process your personal data in the manner described in this Privacy Statement. You are not obliged to provide us with your personal data. This can only result in us not being able to optimally tailor our services to you and you not being able to use all of our services.
In this Statement you can read more about 1) which personal data we process, for which purposes, which basis is applicable and with whom we share the data, 2) how we protect your data, 3) how long we keep the data, 4) which rights you have and 5) our contact details.
1. What personal data are processed, for what purposes, what is the legal basis for the processing and with whom do we share them, if any?
We process various personal data with the main purpose of matching talents to employers and providing related and reinforcing services in the field of employment. In consultation with our clients and candidates, we strive throughout the recruitment process to provide high-quality services coupled with speed, effectiveness and results.
It depends on the way you use our services and/or website which of your data we process. We describe these situations below. We will not share your personal data without your permission with other parties than those listed below. We will also not sell your personal data to third parties for marketing purposes.
Besides the situations described below, personal data may be shared in case of:
a. A corporate transfer: personal data may be part of the assets to be transferred in case of sale, merger, reorganization or dissolution of our company or a similar situation related to our company;
b. Legal obligations: if required by law or if we may have a justified belief that the sharing of personal data is necessary to (i) comply with a legal obligation (ii) protect and defend our rights or property, (iii) act in urgent situations to protect the personal safety of users of the website or the public, or (iv) protect against legal liability, personal data may be disclosed or shared.
i. When you are just visiting our website
Read more about cookies in our Cookie Statement.
ii. When you, as a candidate, apply directly for a vacancy
When you want to apply directly for a vacancy or create an account via our website, we may ask you to fill in one or more of the following (personal) data:
- First and last name;
- Telephone number;
- E-mail address;
- Home address*;
- CV with the (personal) data you have described in it.
For what purpose?
We process your personal data to be able to perform our tasks as an employment intermediary. More specifically, we process your personal data to:
- Identify you and assess your potential suitability for a position or future positions with employers;
- Create an account for you and include you in our database;
- Send you a job (by e-mail, telephone, LinkedIN/other social media channels or by WhatsApp/SMS);
- To be able to do a screening (if necessary);
- Introduce you to a potential employer;
- Stimulate your personal development by offering you tests;
- Send you relevant information via e-mail, such as Job-alerts, reports and notifications of events.
Which legal ground?
The legal ground for our processing of your personal data for the above purposes is the execution of the agreement we have with you regarding employment mediation or our legitimate interest. If we process your data on the basis of our legitimate interest, you have the right to object at any time to the processing of your data. An objection does not affect the lawfulness of our data processing prior to that withdrawal.
As we would like to help you find a new job as well and effectively as possible and thus execute the contract we have with you in the best possible way, we consider your consent to the sending of mailings connected to our services, for example a vacancy mailing or a Job Alert, as given, unless you object or until you withdraw this consent. The advantage of the job vacancy mailing is that it enables us to present you with existing and future vacancies, which significantly increases the chance of us finding a new job or interesting employer for you. You can withdraw your consent at any time by sending an e-mail to privacy@JouwICT.com.
With whom do we share (personal) data (if any)?
We share your (personal) data with parties insofar as this is necessary for the execution of the employment mediation or the services requested by you, for example in the context of a job application to a client or potential employer or with one of our affiliated companies, or (external) service providers who perform (part of) our services, such as the software supplier of our CRM system. We may share your (personal) data with the companies affiliated with our company and the companies otherwise connected with us, if this is necessary for an optimal provision of services.
iii. When you contact us as a candidate or as a (potential) client
When you contact us as a candidate, for example through the form on our website, or through another channel (for example by phone, email or social media), we process certain (personal) data:
- Telephone number;
- E-mail address;
- The questions or comments you state in the contact form or in your message.
We also process personal data of contacts who work at our business relations, such as customers or suppliers. In some cases, such as when a contact person requests a quotation or schedules a call-out appointment, this includes for example the first and last name, position, telephone number, email address and correspondence with this contact person. This data is only used in the context of our services and for maintaining the business relationship.
For what purpose?
We use the (personal) data provided by you to answer your question or message and, depending on your question or comment, to advise you regarding our services, for example.
What is the legal basis for this?
The processing of the above mentioned personal data is necessary in order to advise you or help you with your questions, depending on the reason why you contacted us.
With whom do we share (personal) data (if any)?
- We share your (personal) data with parties to the extent necessary to answer your message;
- We may share your (personal) data with companies affiliated with our company and companies otherwise connected with us when this is necessary to provide an optimal service.
2. How is your personal data protected?
We understand that keeping your personal data secure is very important. The personal data stored in our database, among other places, is protected against loss or any form of unlawful processing through the use of appropriate electronic security techniques, in accordance with applicable data security standards. We make every effort to keep your personal data secure, but please keep in mind when sending personal data that the security of data sent over the internet cannot be completely guaranteed.
All partners with whom we share your personal data must comply with the security requirements; we make arrangements about this with these parties in a separate arrangement or (processor) agreement. This also applies to partners located outside the Netherlands and/or possibly outside the European Economic Area (EEA). We choose these parties carefully. For example, we pay attention to whether a proper level of protection of personal data applies, comparable to the protection in the EEA.
3. How long will your personal data be kept?
We keep your personal data for as long as is necessary and legally permissible. How long certain data are kept depends on the nature of the data and the purposes for which they are processed. In the case of recruitment for our clients, we keep personal data of candidates for as long as necessary to complete the recruitment process. If we reasonably expect to have other interesting vacancies for you in the near future, we will retain your personal data for these purposes for up to 5 years.
4. Access, correction and amendment and your further legal rights
By sending an email to firstname.lastname@example.org you can:
- See what personal data we hold about you;
- Withdraw your previously given consent or object to certain processing;
- Have the data we have about you changed, for example if it is incomplete or incorrect;
- Have obsolete data removed by us, for example if we legally no longer need to keep them;
- Have your data transferred to a third party, by requesting us to combine your data.
In order to protect your privacy, we will need to establish your identity to ensure that personal data is provided to the correct person, or that the personal data of the correct person is modified or deleted.
If you want to access your personal data, you will receive an overview of your personal data as known to us from our database in accordance with the guidelines of the AVG as soon as possible, but in any case within the legal time limit. If you want to change your personal data, we will implement these changes in your personal profile as soon as possible. If you want to have your personal data removed from our database, we will initiate this procedure and inform you in accordance with the protocol drawn up by us based on the guidelines of the AVG. We will inform you in writing about our protocol as soon as possible, but always within the legal deadline after receipt of the request. A decision to improve, supplement or delete will then be executed as soon as possible, but within the legal deadline. In the event of deletion of personal data, we will possibly keep an anonymized archival copy of the personal data. The information in this copy is then no longer traceable to you as an individual.
In the unlikely event that you do not agree with the way in which your data is processed and/or have other objections with regard to our processing of your personal data, you have the option of objecting to this. If you have any objections or concerns about the way we handle your personal data, including the way we have processed your personal data, please let our Privacy Officer know by sending an email to privacy@JouwICT.com. We will respond within a reasonable period of time. It is also possible to file a complaint about our practices with the Dutch Data Protection Authority - PO Box 93374, 2509 AJ The Hague.
5. Contact Details
If you have any questions about this Privacy Statement, please send an email to our Data Protection Officer via email@example.com or contact the details below:
Jouw ICT BV
Gedempte Zuiderdiep 22
9711 HG Groningen
T: 050 700 1300
Version July 6th 2021
1. Introduction and applicability
2. Information we receive through cookies
Since June 5, 2012, the Telecommunications Act (also known as the Cookie Act) has been in force and since May 25, 2018, the General Data Protection Regulation (AVG) applies. In addition, the E-Privacy Regulation will enter into force in the near future. As a specification of and supplement to the AVG, this regulation will contain rules for the processing of personal data in the context of providing electronic communication and will replace the current rules on this subject in, among others, the Telecommunications Act. Under the above legislation, every website is obliged to inform the user about cookies.
Cookies are small text files with data that, when visiting a website, are stored on the hard drive of your device by your browser and read out, and which exchange certain settings and data with the system of the website in question. Information, including (personal) data, is stored in these cookies. Storing settings and data enables our website to tailor its content to your needs and makes it easier for you to use, for example, because certain data is stored so that you do not have to enter it again each time you visit.
3. Types of cookies: general explanation
I Temporary and permanent cookies
- Temporary cookies are deleted when you close your browser. These cookies are only valid for the current session and are therefore also called session cookies.
- Permanent cookies remain on your device even after you close your browser.
Permanent cookies include:
- Technically necessary cookies;
These cookies are necessary to enable the technical functioning of our website, apps or services.
- Functional cookies;
These are cookies that are used to provide functionality. For example, they save your login details. Cookies are also used to remember settings and preferences;
- Non-functional cookies.
These are used to register your browsing conduct.
II. Distinction between non-functional cookies
Non-functional cookies can again be divided into four different types:
- Direct (first-party) cookies. These are placed by the website you visit. For example: you surf to our website, then we place a cookie to keep track of which vacancy or services you are viewing. On your next visit to our website we can then, for example, based on your previous visit, show you another relevant vacancy;
- Indirect (third-party) cookies. These are used by advertisers who make targeted offers on other companies'
websites based on surfing behavior;
- Analytical cookies. This is used to collect pseudonymized visit data. See below for more information under "Google Analytics";
- behavior, on other websites. This type of cookies is also placed by external parties.
4. What cookies does JouwICT use?
When you visit our website, we use certain (types of) cookies, for certain purposes and with certain expiration dates. We use functional and analytical cookies on our website, as well as marketing cookies to be able to offer you relevant content. This concerns the following cookies:
We are legally allowed to store cookies on your device if they are strictly necessary for the use of the website or if they are analytical and the cookies are set in a privacy-friendly way. For all other types of cookies we need your permission. In this case, we always ask whether you give permission for these cookies. Note: do you give us no permission to place marketing cookies? Then you may still see advertisements from us; however, we will not have based these advertisements on your online conduct.
(i) Make our website more usable, by enabling basic functions such as page navigation and access to secure areas of the website, and to enable direct online application with an uploaded resume. Without these cookies, our website cannot work properly (functional cookie);
(ii) To ensure that we can show you the jobs and/or services that we think you may be interested in;
(iii) To examine the effectiveness of our marketing campaigns through marketing cookies (non-functional direct cookie). We use this to show you relevant information and personalized messages, such as advertisements that match your search behavior, on our website and on other websites, for example through cookies from Google. See further the privacy statement of Google at https://policies.google.com/technologies/types;
(iv) To register the date and time of your visit to our website in order to get an overview of the total number of visitors to our website and the pages visited. This data provides us with information about the use of our website. The information is not used to know who you are, but only to analyze a visit to our site (analytical non-functional cookies, see below at Google Analytics);
(v) Improve our website for users, for example by using the application HotJar. With this, we keep track of where on a page on our website clicks take place and how and where on a certain page people scroll, for example to see if the information on our website can be found easily, so that we can adjust our website accordingly (analytical non-functional cookies, see further the privacy statement of HotJar: https://www.hotjar.com/privacy);
(vi) To further map the functioning of our website, we use the web analysis tool New Relic. These cookies allow us, among other things, to map performance, speed and error messages. The collected information is processed in statistics and is used by us to optimize our website. The collected information is not used by us to identify you as a person. For complete information about the functionality of and data processing by New Relic, please see the statement at https://newrelic.com/privacy.
6. Google Analytics
Our website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). We use Google Analytics because we would like to know how our visitors use the website, so that we can optimize the use of our website.
We may process the personal data of our website visitors collected by Google Analytics without prior consent. This is because the information generated by the cookie about your use of the website is linked to the IP address, which is anonymised and not transparent to JouwICT, and is then generally transferred to a Google server in the USA and stored there. Since IP anonymization is activated on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other member states of the European Economic Area. This technically means that the last octet of your IP address is masked. In addition, we have turned off 'data sharing' in the settings of Google Analytics. Finally, we do not use other Google services in conjunction with Google Analytics cookies and have entered into a processor agreement with Google.
On behalf of JouwICT, Google will process this information in order to keep track of how you use our website, to compile reports on website activities for JouwICT and to offer other services related to website and internet use.
You can prevent cookies from being stored by selecting the appropriate setting in your browser, about which more below. However, we kindly inform you that in that case you may not be able to use all the possibilities of our website. In addition, you can prevent the data collected by the cookie and related to your use of our website (including IP address) from being transmitted to, stored and processed by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=nl
7. Social Media Buttons
9. Conversion pixels
A conversion pixel is a piece of code that allows conversions to be measured. We place them on a website page when you have accepted marketing cookies, and a job application has been successfully completed. With such a pixel we can measure the success of our marketing campaigns and we can optimize campaigns.
Overview conversion pixels Jouw ICT and associated privacy statements:
We use the lead generation service provided by Leadinfo B.V., Rotterdam, The Netherlands, which recognizes visits of companies to our website based on IP-addresses and shows us related publicly available information, such as company names or addresses. In addition, Leadinfo places two first-party cookies for providing transparency on how our visitors use our website and the tool processes domains from provided form inputs (e.g. “leadinfo.com”) to correlate IP addresses with companies and to enhance its services. For additional information, please visit www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. In the event of an opt-out, your data will no longer be used by Leadinfo.
9. Managing cookies yourself
Through the browser settings on your device you can delete cookies already placed and refuse the placement of new cookies. The way differs from browser to browser; if necessary, consult the help function of your browser.
Most internet browsers are initially set up to automatically accept cookies. If you do not want our website to store cookies on your device, you can change your browser settings so that you first receive a warning before certain cookies are stored. You can also change your settings so that your browser refuses most of our cookies or only certain third-party cookies. You can also remove your consent to cookies by deleting those already stored.
Please note: if you refuse and/or delete cookies, you will not always be able to use all the possibilities of our website. In addition, refusing or deleting cookies only has consequences for the device and the browser on which you perform this action. If you use multiple devices and/or browsers, you must repeat the above action(s) as often as necessary.
11. Contact details
In our Privacy Statement you can read which privacy rights you can exercise (such as correction, removal, restriction or a transfer request and right of objection). If you want to contact us regarding questions or comments about this Cookie Statement, you can do so via the following contact details:
Jouw ICT BV
Gedempt Zuiderdiep 22
9711 HG Groningen
T: 050 210 10 01
III. Changes to the Privacy- and Cookie Statement
The Privacy Statement can be changed unilaterally. We may amend this Statement from time to time if new developments occur and/or we deem this necessary. Please review this Statement periodically, and especially before you provide any personal data.
The Cookie Statement is tailored to the use of and the possibilities of our website. Any adjustments and / or changes to our websites may lead to changes in this statement. It is therefore advisable to also regularly consult this Cookie Statement.