Link to dutch version


I. Privacy Statement

Version 8 June 2020

1. Introduction

The collection and processing of data has always been crucial for us to support you as well as possible in your career steps. Naturally, we will also handle it carefully. However, we want you to have a good idea of ​​how we treat your data as an organization; reason why we have drawn up this Privacy Statement.

First of all; who are we? Jouw ICT B.V. is a private company with limited liability under Dutch law. We are based in Groningen and are registered with the Chamber of Commerce under number 58241949. You may also know us from one of our trade names or websites such as jouw-FINANCE-vacature,,,,, ,, or

Our platform and our websites aim to bring people together and we need data for this. If we did not collect data, we would not be able to bring employers and talents into contact with each other. Without the right data, we simply cannot make an appropriate match.

We do not link products to products, but people to people. Knowing who you are is therefore essential. In this Statement we clearly indicate how we deal with your privacy. Below you can read more about 1) what personal data we process, for what purposes, what legal basis applies and with whom we share the data, 2) how we protect your data, 3) how long we store the data, 4) which rights you have and 5) our contact details.


2. What personal data are processed, for what purposes are the personal data used and with whom might they be shared?

When providing our services, we process certain personal data, What personal data are involved, depends on how you use our website and/or services. Below we describe for each type of use what personal data we process.

 In addition to the specific sharing described under each category below, all personal data collected through our website may be shared as follows:

a.     Business transfers: In the event of a sale, merger, reorganization, dissolution of our company or a similar event concerning Jouw ICT, personal data may be part of the transferred assets.
b.     Legal requirements : If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the website or the public, or (iv) protect against legal liability, we may disclose or share personal data.

Without your permission, we never share your personal data with parties other than those mentioned below. We will also never sell your personal data to third parties for marketing purposes.

       i.         You only visit our website

We use cookies to maximize the performance of our website and services. This concerns, for example, your IP address, your location (based on IP address), the internet browser you use and your behavior and activities on our website (such as clicks, page views and searches, registration, applications, favorite vacancies and your registration for our email alert). We may process this data because we have a legitimate interest, namely to improve the website and to better tailor it to your needs and wishes, or because we have requested your permission. If you want to know which cookies you accept, or if you want to disable cookies, you can do this through your browser settings.

Read more about cookies in our Cookie Statement below. 

      ii.         In the event you upload your cv or you directly apply for a vacancy via our website

In the event you apply for a vacancy or you register via our website, we will ask you to provide us with the following (personal) data:

-        First- and surname;
-        Address*;
-        Telephone number;
-        E-mail address;
-        Resume with the (personal) data described by you therein;
-        Function title*;
-        Level of experience*;
-        Type of employment*;
-        Your motivation for the vacancy*;
-        Communication regarding to your application*;
-        How you have found our website;
-        Opt-in data.

* We will only ask you to provide us with the data mentioned above with a * in the event you apply for a vacancy via our website.

We would like to explicitly request candidates not to provide us with a citizen service number (BSN).

For what purpose?

We process your personal data in order to be able to perform our duties regarding placement services. More specifically, we process your personal data in order to:

  • Identify you and examine your suitability for a position when you directly apply for a vacancy;
  • Identify and assess you for existing and future positions with employers;
  • Be able to create an account for you;
  • Mediate you for work (we do this both by e-mail and by telephone or by WhatsApp / sms);
  • Be able to perform a screening (if necessary);
  • Introduce you to a potential employer;
  • Send you relevant information via e-mail, such as a vacancy mailing, reports and messages about events.

What legal basis?

The legal basis for our processing of your personal data for the aforementioned purposes is the performance of the agreement we have with you related to placement services, or our legitimate interest. If we process your data on the basis of our legitimate interest, you have the right to object to the processing of your data at any time. Making an objection does however not affect the lawfulness of our processing prior to that objection.

Since we would like to help you as well and effectively as possible in finding a new job and therefore want to execute the agreement that we have with you as well as possible, we consider your permission to send mailings associated with our services, such as a vacancy mailing or a Job Alert, as given, unless you object to this or until you withdraw this permission. The advantage of a (vacancy) mailing is that it enables us to present you existing and future vacancies, which considerably increases the chances of finding a new job for you. You can withdraw your consent at any time by sending an email to

Shared with whom?

  • We share your (personal) data with third parties if and insofar this is necessary for the execution of the agreed placement services, for example with regard to an application for a vacancy with our (potential) client, or (external) service providers that perform (part of our) services, such as the software supplier of our CRM system;
  • We may share your (personal) data with companies affiliated with our company, but only if this is necessary for an optimal execution of our services.

     iii.         If you apply for an internal vacancy of Jouw ICT

We also process personal data from our own applicants for internal vacancies of Jouw ICT.

It then concerns:
-        First and surname;
-        Address;
-        Telephone number;
-        E-mail address;
-        Home address;
-        CV with the (personal) data described therein;
-        Job title;
-        Level of experience;
-        Type of employment;
-        Your motivation for the vacancy;
-        Correspondence regarding your application;
-        How you know us. 

For what purpose?

We process this personal data to:

  • Be able to check your suitability for a position;
  • Possibly enter into an employee-employer relationship with you;
  • Enter into agreements with you and be able to execute them;
  • Stimulate your personal development by offering you education, training and tests;
  • Maintain relevant personnel, financial, time, absenteeism and salary administration;
  • Being able to meet our legal obligations.

What legal basis?

We process the above personal data because we have received your explicit permission, or because it is necessary to be able to perform an agreement with you, such as the employment-, internship- or assignment agreement that you enter into with us. In addition, we process the data because it is necessary to be able to meet legal obligations. For example, our obligation to store a copy of employees' identification papers.

Shared with whom?

We share your (personal) data with parties to the extent that this is necessary for the execution of the agreement that we have with you, such as the software supplier of our HR system and our accountant that we call in to pay your salary.

    iv.         If you contact us as a candidate or a (potential) client  

If you contact us as a candidate, for instance by asking us a question via the contact-form on our website, by telephone, social media or post, we process some personal data:

  • First name and surname;
  • Depending on how you contact us: your telephone number, email address and/or home address;
  • Your question(s) or messages.

We also process personal data of contacts who work at our (potential) clients. In some cases, such as when a contact  requests a quote or schedules a call, this concerns the first and last name, position, telephone number, e-mail address and correspondence with this person. This data is only used in the context of our services and for maintaining the business relationship with this (potential) client. 

For what purpose?

We use the personal data to answer your question or message, and to assist you, for example with regards to our services.

What legal basis?

The processing of the above personal data is necessary for advising you or assisting you with questions and/or complaints, depending on the reason why you have contacted us.

Shared with whom?

  • We share your (personal) data with parties insofar as this is necessary for the replying to your message;
  • We may share your (personal) information with the companies affiliated with our company, if this is necessary for an optimal execution of our services.


3. How are your personal data protected?

We understand that the protection of your personal data is extremely important. Your personal data stored in for example our database are protected via the usual electronic security techniques, in accordance with the applicable data security standards. We make every effort to ensure that your personal data are safe and secure, but we advise you to keep in mind when transmitting your personal data, that the security of data transmitted over the internet cannot be fully guaranteed.

If we provide your personal data to third parties, we will make every effort to ensure that the third parties in question 1) process your personal data in accordance with this Privacy Statement and an arrangement regarding privacy or a processing agreement and 2) that they guarantee the confidentiality, integrity and availability of your personal data. This also applies to parties residing outside of the European Economic Area. We make agreements with these parties about adequate security measures in a processing agreement. We ensure that appropriate safeguards are in place for the transfer of personal data to countries outside the EEA. For example, for companies residing in America, we work with contractually agreed standard contractual clauses, which have been established by the European Commission, in which data protection is guaranteed. With regard to companies in countries other than America, we ensure that other appropriate safeguards are in place.


4. How long are your personal data stored?

We store your personal data for no longer than necessary for the purposes for which your data are processed and in any event no longer than permitted by law. How long certain personal data are stored depends on the nature of the data and the purposes for which they are processed. In the event of recruitment on behalf of our clients, we store your personal data for as long as necessary to complete the recruitment process. If we reasonably expect to be able to present other interesting job vacancies to you in the near future, we will also store your personal data for that purpose for a maximum of 5 years. You always have the right to object to this; see below.


5. Access to and rectification of your personal data and other rights you have

By sending an email to you can:

  • See which personal data we process from you:
  • Revoke your previously given permission or object to a certain processing;
  • Request rectification of the data that we have from you, if they are incomplete or incorrect;
  • Have outdated data erased by us, for example when we no longer have to keep it;
  • Have your data transferred by requesting a bundle of your data from us (data portability).

To protect your privacy we will have to properly verify your identity to be absolutely sure that the data are provided to the right person, or that the data of the right person are rectified or erased.

If you wish to view the personal data we process from you, you will receive an overview of the personal data we have stored from you as soon as possible, but in any case within the statutory period, in accordance with the provisions of the General Data Protection Regulation. If you wish to rectify your personal data, we will make the requested changes to your personal profile as soon as possible. If you want us to erase your personal data from our database, we will initiate this procedure as soon as possible and inform you in accordance with the provisions of the General Data Protection Regulation. After receipt of the request we will notify you in writing as soon as possible, but always within the statutory period, whether or to what extent we can comply with the request. A decision to rectify, complete, erase or block personal data will be implemented as soon as possible. If personal data are erased, we will retain an anonymized copy of the data. The data in this copy can no longer be traced back to you as an individual.

We request anyone who believes that we violate applicable personal data protection laws and regulations to notify our Data Protection Officer accordingly on We will respond to such a notification within a reasonable time, in principle within one month. It is also possible to lodge a complaint about our processing of personal data with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), PO Box 93374, 2509 AJ The Hague, or the Belgium Data Protection Authority (Gegevensbeschermingsautoriteit) Drukpersstraat 35, 1000 Brussels.


6. Contact details and amendments to this Statement

If you have any questions about this Privacy Statement, please send an email to our Data Protection Officer via or contact the details below:

Gedempte Zuiderdiep 22
9711 HG Groningen
T: 050 700 1300



II. Cookie Statement

Version 8 June 2020

1. Introduction and applicability

We use cookies on the websites of Jouw ICT BV. In this Cookie Statement we are happy to inform you about the way in which Jouw ICT uses cookies and handles cookies. In our Privacy Statement you will find more information about how we process your personal data.

This Cookie Statement applies to the activities on the aforementioned websites and apps of the company and brands and affiliated companies of Jouw ICT BV (hereinafter: “Jouw ICT"). Jouw ICT is the data controller of the personal data that it collects via the website and apps.


2. Information we receive via cookies

The Telecommunications Act (Telecommunicatiewet, also known as the “Cookie Act”) has been in force since 5 June 2012 and the General Data Protection Regulation (GDPR) has been applicable since 25 May 2018. The E-Privacy Regulation will also come into effect in the near future. This regulation, as a specification of and addition to the GDPR, will contain rules for the processing of personal data in the context of the provision of electronic communication and replaces the current rules on this in, among others, the Telecommunications Act. Under the aforementioned legislation, every website is required to inform the user about cookies.

Cookies are small text files with data that are stored and read out via your browser on the hard disk of your device during your visit to a website and that exchange certain settings and data with the system of the relevant website. These cookies store information, including sometimes personal data. By saving settings and data our website can tailor the contents to your wishes and the use becomes easier for you, for example because certain data is stored in such a way that you do not have to enter it again and again with every subsequent visit.


3. Types of cookies: general explanation

I. Temporary and permanent cookies

Temporary cookies are deleted when your browser is closed. These cookies only apply to the current session and are therefore also called session cookies. Permanent cookies remain on your device, even after your browser has been closed.

Permanent cookies include:

  • Technically necessary cookies.
    These cookies are necessary to enable the technical operation of our website, apps or services.
  • Functional cookies.
    These are cookies that are used to deliver functionality. This way, for example, your login details will be saved. Cookies are also used to remember settings and preferences.
  • Non-functional cookies.
    These cookies will record your behaviour on our website.


II. Differentiation in non-functional cookies:
Non-functional cookies can again be divided into four different types:

  • Direct (first-party) cookies. These are placed by the website that you visit. For example: you surf to our website, we place a cookie to keep track of which vacancy or services you are viewing. At a subsequent visit to our website we can, for example, show another relevant vacancy based on your previous visit.
  • Indirect (third-party) cookies. These are used by advertisers who make targeted offers on websites of other companies based on surfing behaviour.
  • Analytical cookies. This is used for collecting pseudonymized data regarding your visit to our website. See below for more information under "Google Analytics".
  • Marketing cookies. We use cookies on our website for commercial and promotional purposes. These cookies are used to show you relevant information and personalized messages, such as vacancies that match your search behaviour, on other websites. This type of cookies is also placed by external parties.


4. Which cookies does Jouw ICT use?

When you visit our website, we use certain (types of) cookies, for certain purposes and with certain expiration dates. On our website we use functional and analytical cookies, as well as (re)marketing cookies to be able to offer you relevant content. You can find the exact cookies that are placed without or with your permission in the cookiebar that appears when you visit our website. In that cookiebar you can also find an explanation per cookie, so that you know, for example, what the cookie does and what the duration of the cookie is.

From a legal point of view, we may store cookies on your device if they are strictly necessary for the use of the website or if they are analytical and the cookies set-up is privacy-friendly. We need your permission for all other types of cookies. When you surf to our website, we first ask you whether you give permission to place these cookies or not, via our cookiebar. Please note: if you did not gave your permission to use marketing cookies, then you still may see advertisements from us; but we have not based these ads on your online behaviour.

Remember that Jouw ICT cannot vouch for the privacy policies of third parties whose third-party cookies end up on your device. For this we refer you to the website of the relevant third party.


5. Why does Jouw ICT use cookies?

Jouw ICT uses cookies for example to:
(i)      Make our website more usable, by enabling basic functions such as page navigation and access to secure areas of the website and by enabling direct online application with an uploaded resume. Without these cookies, our website cannot function properly (functional cookie);
(ii)     Ensure that we can show you the vacancies and / or services that we think you may be interested in;
(iii)    Investigate the effectiveness of our marketing campaigns by using (re)marketing cookies (non-functional direct cookie), see below at Google Remarketing. We use this to show you relevant information and personalized expressions, such as advertisements that match your search behaviour, on our website and on other websites;
(iv)    Register the date and time you visit our website to get an overview of the total number of visitors to our website and the pages visited. This data provides us with information about the use of our website. The information is not used to know who you are, but only to analyse a visit to our site (analytical non-functional cookies, see below at Google Analytics);
(v)     Improve our website for users, for example by using the HotJar application. With this we keep track of where clicks take place on a page on our website and how and where you scroll on a particular page, for example to see if the information on our website can be found properly, so that we can adjust our website accordingly (analytical functional cookies, see also HotJar's privacy statement:


6. Google Analytics

Our website uses Google Analytics, a web analysis service offered by Google Inc. ("Google"). We use Google Analytics because we want to know how our visitors use the website, so that we can optimize the use of our website.We may process the personal data of our website visitors collected by Google Analytics without prior permission, since the information generated by the cookie about your use of the website is linked to an anonymized IP address that is not accessible for Jouw ICT, and is then usually sent to a Google server in the US and stored there. Since IP anonymization is activated on this website, Google will shorten your IP address in advance within the Member States of the European Union or in the other Member States that are part of the European Economic Area. From a technical point of view, this means that the last octet of your IP address has been masked. In addition, we have turned off data sharing in the Google Analytics settings. Finally, we do not use other Google services in combination with Google Analytics cookies and we have concluded a processing agreement with Google.

For the benefit of Jouw ICT, Google will process this information to keep track of how you use our website, to prepare reports on website activities for Jouw ICT and to offer other services relating to website and internet use.

You can prevent cookies from being saved in your browser by choosing the appropriate settings in your browser, see more below under ‘Manage cookies yourself’. However, we kindly point out that in that case you may not be able to use all the possibilities of our website. In addition, you can prevent the data collected by the cookie and related to your use of our website (including IP address) from being sent to, stored and processed by Google by downloading and installing the available browser plugin under the following URL: 

The following URLs can also help you change your settings:
Internet Explorer:

Mozilla Firefox: 

Google Chrome:




7. Google (Dynamic) Remarketing

In addition to Google Analytics, we also use the Google (Dynamic) Remarketing cookie once you have accepted marketing cookies in the cookie bar.

This cookie (set by a script) is used for the collection for advertising purposes, namely the anonymized measurement of advertising campaigns and the anonymized collection of data. The latter can be combined with visited pages, in order to show relevant advertisements to the visitor of our website on external websites.

For more information about this cookie, you can read Google's privacy policy at 


8. Social Media buttons

If you come across a social media button on our website, those buttons do not contain cookies that are used by Jouw ICT. If you click on the button, you will leave our website and you will end up with, for example, LinkedIn, Facebook or Twitter. From that moment on the privacy statement and cookie policy of the relevant platform applies. If you have questions about how these media handle privacy and cookies, then please consult the websites of these media themselves, via:


9. Conversion pixels

A conversion pixel is a code inserted in for example our ads, which conversions can be measured. We place these on a website page when a job application has been successfully completed. With such pixels we can measure the success of our marketing campaigns and we can optimize campaigns.

Overview conversion pixels Jouw ICT and associated privacy statements:


10. Manage cookies yourself

You can delete cookies that have already been placed, and refuse that new cookies are placed , via the browser settings on your device. The way differs per browser; consult the help function of your browser if necessary.

Most internet browsers are initially set up to automatically accept cookies. If you do not want our website to store cookies on your device, you can change your browser settings so that you first receive a warning before certain cookies are placed. You can also change your settings so that your browser refuses the majority of our cookies or only certain cookies from third parties. You can also delete your consent to cookies by deleting the cookies already placed.

Please note: if you refuse and / or delete cookies, you cannot always use all the features of our website. In addition, refusing or removing cookies only has consequences for the device and the browser on which you perform this action. If you use multiple devices and / or browsers, you must repeat the above mentioned action(s) as often as necessary.


11. Contact details

In our Privacy Statement you can read which privacy rights you can exercise (such as correction, removal, restriction or a transfer request and right of objection). If you want to contact us regarding questions or comments about this Cookie Statement, you can do so via the following contact details:

Gedempt Zuiderdiep 22
9711 HG Groningen
T: 050 210 10 01


III. Changes to the Privacy- and Cookie Statement

The Privacy Statement can be changed unilaterally. We may amend this Statement from time to time if new developments occur and/or we deem this necessary. Please review this Statement periodically, and especially before you provide any personal data.

The Cookie Statement is tailored to the use of and the possibilities of our website. Any adjustments and / or changes to our websites may lead to changes in this statement. It is therefore advisable to also regularly consult this Cookie Statement.